Brief
Our client is a global leader in digital enablement solutions, helping organisations create seamless collaboration experiences. Their mission is to transform how people and technology connect, enabling smarter workplaces and more effective communication worldwide.
The client’s platform is designed to deliver intelligent insights and control over workplace technology environments.
The Challenge
As the app evolved, the audio visual tech provider needed a scalable and sustainable way to support its long-term development.
Key challenges included:
- Scaling engineering capacity without compromising quality
- Ensuring long-term continuity and deep product knowledge
- Transitioning architecture from monolith to microservices
- Maintaining high standards across development, QA, and delivery
The client required more than just additional developers — they needed a fully integrated, high-performing team that could operate as a true extension of their internal organisation.
Why Evolved Ideas?
Evolved Ideas stood out due to its ability to provide:
Strong, carefully matched talent aligned with the client's standards
A true Extended Team model, not traditional outsourcing
Long-term partnership focus with stability and retention
Flexibility to embed into existing delivery structures
The decision was driven by the need for a partner who could deliver ownership, continuity, and deep integration.
The Solution
Evolved Ideas built a fully dedicated Extended Team to support their app.
This included:
- Backend and frontend engineers
- QA specialists (manual and automation)
- Project management and business analysis support
The team:
- Is fully integrated into the client’s internal structure
- Is managed directly by the business
- Operates as an extension of their in-house team, not an external vendor
Over time, the team has taken on significant responsibility, including contributing to the transition from monolithic architecture to microservices.
The Results
The long-term partnership has delivered measurable impact:
- 7+ years of continuous collaboration on the app
- ~90% retention rate, ensuring exceptional continuity
- Deep domain expertise and strong product ownership
- Proactive contributions to quality improvements and process optimisation
- Team members recognised as part of the company, including participation in international exhibitions and industry events
This model has enabled them to scale confidently while maintaining product maturity, consistency, and innovation. The Client's app has continued to become award-winning with recognition from Integrated Systems Europe, a globally established event, due to its AI-driven insights and intelligent, hardware agnostic design.
Technologies: Java (Spring Boot), React JS, Manual QA & Test Automation, Data Warehouse team, Amazon QuickSight.
Resources Types: Software Engineers, QA Engineers, Project Managers, Business Analysts, Data & Analytics Specialists.